FAQS

Can I have more than one pet on a product?

Yes! Multiple pets can be on most all products. Just simply select how many pets you would like when ordering.

Do you do other pets besides cats and dogs?

Yes! We can do any pet!

Do you provide a preview before shipment?

In order to get your order to you as quickly as possible, we can't provide a preview of your product before shipment. If there are problems with the submitted photos, we will reach out to you.

Will my photo work?

Please review our photo guidelines before uploading your image. We recommend good lighting and an up close image of your pet chest up. Please DO NOT send photographs of photos, screens shots, or photo links. The better the image the better the product will turn out.

Can you provide a gift message?

We can not provide gift notes at this time.

When will I receive my order?

Most products take about 7-10 days including production time and shipping.

What is the return policy?

Due to our pet products custom nature, we can't offer returns/refunds. However, you are covered under our Wuv it Guarantee for any damaged or defected products. Please contact us if you need help with replacement.